Shipping Information: Unless a special mode of transportation is requested, we will determine the most efficient means of transportation. In most cases, the freight costs will be added to your invoice. Our standard mode of transport is UPS. Regarding hazardous materials, a $35.00 charge per package will be imposed.
Damaged Goods: Please inspect your shipment upon receipt. If there is visible damage to the package, please make sure the driver notes damage to the package on the signed receipt. If, upon opening the package, there is damage, please keep all cartons and packing material for inspection. You must request an inspection by the carrier within 7 days of delivery or you relinquish your right to make a claim. If there is a damage, but no visible damage to the outside package, please call customer service immediately for instructions.
Specifications: Prices on our website are updated on a regular basis and are subject to change without notice. These are the most updated prices and may not match our print catalog. Manufacturer specifications for products or certain models may change or be discontinued without notice. In the event of product unavailability, PCI will attempt to recommend a suitable alternative.
Returns: Before returning any merchandise, please call our customer service department to obtain a Return Material Authorization (RMA) number. We will need the reason for the return, date of purchase, purchase order number, and our order/invoice number. Material returned must be unused and in its original packaging. Special orders, chemicals, damaged merchandise and items older than 30 days are non-returnable. All returns MUST have prior authorization from PCI Scientific and MUST be requested within 30 days of purchase. Products returned without prior authorization will be returned freight collect. All products returned may be subject to a minimum 15% restocking fee. Customer will be responsible for all transportation fees on returns not due to PCI Scientific error.
Credits and overpayments: All credits must be redeemed within 90 days. Any overpayments of invoices will be placed on your account and must be used within 180 days.
Prices: Prices are subject to change without notice. The prices shown are current U.S. prices. You can confirm current prices and availability with our Customer Service Department by phone, fax, or e-mail.
Sales Tax: Sales taxes where applicable (local, state or federal) will be added to the invoice.
Disclaimer of Warranty, Remedy and Liability: As a distributor for the products described herein, PCI Scientific represents that warranties and representations made for the products on this website accurately reflect the manufacturers' representations to PCI Scientific. PCI Scientific expressly disclaims all other warranties, whether express, implied or statutory, including the warranty of merchantability and fitness for a particular purpose. In no event will PCI Scientific be liable for incidental and consequential damages, whether or not arising out of negligence. Purchaser's sole and exclusive remedy for any cause of action arising out of the purchase of the products described herein is replacement of nonconforming product(s) or payment in an amount not to exceed the purchase price of the specific product(s) for which damages are claimed, at PCI Scientific's option.